Vacation Company Rental Agreement

Policies



Deposit: Upon making your reservation we ask that you pay 50% of the rental cost as a deposit. We accept checks, VISA/MC or Discover. Please mail checks to: The Vacation Company, 42 New Orleans Rd, Hilton Head Island, SC 29928.

Balances: The balance of the reservation is due 30 days prior to your arrival date. We accept checks, VISA/MC or Discover.

Rates: All rates are quoted by the week, except for 'long-term' rates which are monthly. RATES FOR EASTER, HERITAGE WEEK AND THANKSGIVING MAY DIFFER FROM PUBLISHED RATES. Rates are subject to change without notice. Some properties have a three day minimum with the daily rate one-fifth of the weekly quoted rate. We will be glad to help you if you stay less than a week. Quoted or published rates do not include a non-refundable administrative booking fee or any applicable taxes (currently 10%).

Cancellation: CANCELLATION OF RESERVATIONS LESS THAN 90 DAYS PRIOR TO ARRIVAL DATE FOR HOMES OR 60 DAYS PRIOR TO ARRIVAL DATE FOR VILLAS WILL RESULT IN THE LOSS OF ANY MONIES PAID. IF YOU ARE OUTSIDE OF THE 90 OR 60 DAY PERIOD YOUR DEPOSIT WILL BE REFUNDED MINUS THE CANCELLATION FEE.

Arrival/Departure: Check-in time is 4:00pm. Check-out time is 10:00am. These times must be strictly adhered to in order for us to have the properties properly cleaned and inspected for arriving guests.

Express Check-in: As a convenience to our rental guests we send 2 weeks prior to your arrival your gate/car passes, IF necessary for the property you've booked. After 4:00 PM guests can go directly to the rental property. Your signed rental agreement and payment in full must be received before you'll be invited to download our check in app with all of your arrival inforamtion.

Occupancy: Occupancy of each home or villa is limited to the number of persons indicated in this brochure and on your rental confirmation. Any exception must be approved by our company management. ALL PROPERTIES ARE NON-SMOKING. Guest agrees that he or she is at least 25 years of age or older and will be occupying the premises during the dates requested.

Pets: NO PETS! We love animals but because of concerns such as flea control, allergies, etc. they cannot be permitted. If pets are discovered, rental will be forfeited and a charge of $200 will be assessed for flea treatment of the unit.

ADVANCE RESERVATION: Book in advance. If you wish to reserve the same home or villa for next year, paying a 50% deposit will guarantee your reservation.